I have had my share of working in an outsourcing company, actually companies, and still is having. The former one offered outsourcing services but I did work in its domestic account which dealt with the local customers. The one I’m currently working with renders services that could help lighten the loads of website owners. My sister also works in one. So, I would say, Philippines is one good venue for outsourcing companies.
The country has become a growing destination of outsourcing companies a bit behind India. With its workforce of 380,000 graduates per year, Philippines is producing a herd of skilled workers. Not only does the outsourcing destination have English proficient, computer literate, and capable set of workforce but also is cost-efficient like lower hourly-rates.
Philippines became the ideal place for contact centers and is becoming idyllic for business finance and software development and animation. With the country’s archipelagic structure, the place is not an advantage to foreign companies who are willing to outsource in it. The people are the primary reason why the country has gained the opportunity to be an offshore point of business.
With the latter developing businesses for outsourcing like the software development and animation, Filipinos have already proven their worthiness in animated films produced and presented by world-renowned companies like Disney Pixar, etc. Also, a lot of major companies like Dell, JP Morgan Chase, and Motorola among others are already operating in the Philippines.
The Philippines has an increasing industry of Business Process Outsourcing and this is because of it people. But, let’s say, in every amazing set-up, there’s always an excruciating pain to realize that there are villains wandering around. In the articles I have read, prestigious or foreign-owned companies operating in the Philippines have higher risks because of the ongoing terrorist threats in the Philippines. Many foreign countries’ citizens have proven this because they were held as kidnap victims by the terrorists living in the Philippines. Another one, the country does not have enough Information Technology facilities to provide this cultivating industry. In Iloilo, which is by the way one of the many cities that already is included in the developing Philippine cities to cater the outsourcing industry, the electricity supply is not that sufficient causing electrical bug downs.
Philippines is a rich country, most especially because of its skilled, loyal, and patient workforce. The president herself has even addresses the concerns and risks of operating in the Philippines by giving tax holidays and the like to those willing to function in the country.
As a Filipino, I dare say that my country is going to be a primary source of skilled workforce giving these BPOs excellent and satisfactory jobs. With the positive outlook in life and the striving-to-succeed attitude of my fellow countrymen, despite the odds that come on the way of the countries growing economy caused by its own people, this country can achieve something considering its developing industry of outsourcing.

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The author is a graduate of Bachelor of Science in Business Administration Major in Marketing from the University of the Philippines in the Visayas.
She is currently working as a Virtual Assistant in Eversun Software Philippines Corporation.
She loves to read and enjoys bloghopping.
She has an outgoing personality and is determined to learn new things.
She values the importance of having a positive outlook in life.